2018 Bronze National Quality Award

Mayfair Village Nursing Care Center in Columbus, Ohio, recently received the 2018 Bronze National Quality Award from the American Health Care Association and National Center for Assisted Living.


The award honors facilities across the nation that have demonstrated their commitment to improving quality of care for seniors and persons with disabilities. It is the first of three tiers of recognition (Bronze, Silver and Gold) by AHCA/NCAL and requires a detailed application process submitted to a board of examiners for review.


Applicants develop an organizational profile with essential performance elements such as vision and mission statements and an assessment of customers’ expectations. They must also demonstrate their ability to implement a performance improvement system.


Mayfair Village focused its efforts on reducing hospitalizations. Over three months, using specific strategies, the center was able to care for more acute need in-house and send half the number of patients back to the hospital.


“We are so proud and honored to achieve this award, not only for our residents and their families but for our associates too,” said Julie Klein, executive director at the facility.


The Bronze National Quality Award will be presented formally during AHCA/NCAL’s 69th Annual Convention and Exposition, Oct. 7 – 10, in San Diego, California.


Implemented by AHCA/NCAL in 1996, the National Quality Award program assists providers of long-term and post-acute care services in achieving their performance excellence goals.